General terms and conditions

RENTAL AND DELIVERY CONDITIONS DURAPACK BVBA (GOODLESS)

1. Rental period: Prices are per article/use.

2. Cleaning: The rental prices include cleaning and drying, checking and packing the rental items in the crates.

We do not accept cleaning on site.

3. Delivery: Prices are from 15.000 cups including the one-time delivery and collection of the rental goods in Belgium.

4. Delivery and collection: In consultation at an address to be determined. Transportation takes place 1 working day as standard

before and after the event between 9 a.m. and 5 p.m., unless otherwise agreed. The rental items

shall be placed back in the crates, stacked in the crates, in an easily accessible place in accordance with the

delivery.

5. Non-returnable cups and/or food and/or crates and/or plastic pallets: For non-returned items, the goods are placed in the

offer and/or order form a replacement price per item indicated. This is a surcharge on top of the rent to be paid. Not

return (replacement) price for a plastic pallet is € 65.00,- each. Non return (replacement) price for a plastic product

The price per box is € 40.00,- regardless of the size of the box. For a non-returned lid € 10.00,- will be charged.

calculated

6. Lost items and severely damaged crates and pallets: Return received rental items that are severely damaged, deformed, etc.

or are no longer cleanable, shall be selected as a breakdown and shall be charged at the replacement price indicated as at 1 January 2004.

rental item. This is a surcharge on top of the rent to be paid. The waste cups are packaged separately and then

recycled. For crates, lids and/or pallets that are returned in badly damaged condition, the same replacement prices will be applied in the following cases

If the prices mentioned under point 5 are not returned, the costs will be charged.

7. Unused return: The normal rental price is calculated regardless of whether the rental items are used when renting less

than 5,000 pieces. If you rent more than 5,000 pieces then the unused return scheme applies, i.e. you pay a minimum of 5,000 pieces.

units of the leased quantities the normal rental price. For the other cups of the rented numbers you pay

only the full rental price if you have used the products. You don’t pay anything for the unused part. Unused

articles concern only those cases where the seal has not been broken. Unlocked crates, where the seal is

shall be deemed to have been used in their entirety whether or not a part has been used.

8. Counting: The number of cups returned by Goodless (Durapack BVBA) is counted in the flushing centre in Deinze.

9. Availability: When renting, a limited stock per rental item must be taken into account.

10. Payment: Rental and replacement amounts within 30 days of the invoice date. Or if agreed otherwise.

11. Prices: Non-obligatory, net per piece in euro excluding VAT. We reserve the right to change prices without prior notice.

warning.

13. General rental conditions: The above conditions are subject to change and no rights can be derived from them.

…borrowed. Furthermore, the rental and general terms and conditions apply.

Privacy Terms

Goodless & Durapack BVBA Privacy Policy

Goodless is part of Durapack BVBA. This privacy policy will explain how our organization uses the personal data we collect trom you when you use our website.

(Available in Dutch on request)

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of ether websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

Goodless collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Goodless with most of the data we collect. We collect data and process data when you:

• Register online or place an order tor any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

How will we use your data?

Goodless collects your data so that we can:

• Process your order, manage your account.

• Email you with special offers on other products and services we think you might like.

lf you agree, Goodless will share your data with our partner companies so that they may offer you their products and services.

• Unilever, Nationale Loterij, KSA, KLJ, Studio Brussel, Hellobank, VRT, BNP Paribas Fortis, etc. (This list is for information use only, and not complete)

When Goodless processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Goodless securely stores your data at our offices in Deinze and online on our cloud server located in Germany..

Goodless will keep your data for a period of 10 years. Once this time period has expired, we will delete your data by removing all references.

Marketing

Goodless would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Unilever, Nationale Loterij, KSA, KLJ, Studio Brussel, Hellobank, VRT, BNP Paribas Fortis, etc. (This list is for information use only, and not complete)

lf you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Goodless from contacting you for marketing purposes or giving your data to other members of Durapack BVBA. lf you no longer wish to be contacted for marketing purposes, contact us at hello@goodless.be

What are your data protection rights?

Goodless would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access – You have the right to request Goodless for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Goodless correct any information you believe is inaccurate. You also have the right to request Goodless to complete information you believe is incomplete.

The right to erasure – You have the right to request that Goodless erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Goodless restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Goodless processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Goodless transfer the data that we have collected to another organization, or directly to you, under certain conditions.

lf you make a request, we have one month to respond to you. lf you would like to exercise any of these rights, please contact us at our email : hello@goodless.be

Call us at: +32(0)9 251 55 57

Or write to us: Durapack BVBA – Europalaan 68 9800 Deinze (Belgium)

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information trom you automatically through cookies or similar technology. For further information, visit allaboutcookies.org .

How do we use cookies?

Goodless uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Goodless uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Goodless uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Goodless sometimes shares some limited aspects of this data with third parties tor advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Goodless website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Goodless keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 December 2019.

How to contact us

lf you have any questions about Goodless’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@goodless.be

Call us: +32(0)9 251 55 57

Or write to us at: Durapack BVBA – Europalaan 68 9800 Deinze (Belgium)

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Goodless has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.